Trackunit interview: swimming in a data lake

Soeren Brogaard, CEO of Trackunit, tells IRN鈥檚 Murray Pollok how 鈥榙ata + AI鈥 will help transform machine use.

In an age when data is the new currency, Trackunit is super-rich. It tracks around 2 million items of construction equipment around the world, generating remarkable volumes of information, all available to be parceled up, analysed and actioned.

Add to that the promise offered by artificial intelligence (AI) to deepen that analysis and you can quickly see the potential opportunity for the business.

Trackunit CEO Soesen Brogaard (Photo: Trackunit) Soeren Brogaard, CEO of Trackunit. (Photo: Trackunit)

鈥淓very dialogue we have with customers these days is centered around AI and data connectivity and data origination鈥, says Soeren Brogaard, Trackunit鈥檚 CEO, speaking to International Rental News by video conference, 鈥渁nd then what can it be used for in a generative AI context.鈥

Five years ago, the focus was on collecting data in the cloud; 鈥淪o the conversation has changed to how can the data actually benefit from these new insights and AI capabilities that everyone is seeing in their private lives.

鈥淲e think we are in a good position to take advantage of it, because we are data generators, data originators.鈥

While Trackunit is developing the services that it offers its customers 鈥 with emission tracking capability being one recent innovation 鈥 it is also customers who are driving change.

鈥淲e don鈥檛 see it too much in the mid-market or smaller fleets or contractors鈥, says Brogaard, who joined Trackunit in 2016, 鈥淚t is among the 50 largest rental companies, the 40 largest OEMs and the top 20 contractors. That鈥檚 where the action is, where people have sizable IT teams and have money to invest.鈥

鈥楾he same question鈥
He says everyone is asking themselves the same questions; 鈥淗ow can data - and not just machine data - also the data that exists inside their infrastructure, CRM data, flow data, spatial systems, data on construction sites - when we pull all this together into one system, what are the insights?

鈥淚鈥檝e been calling it pace of learning. In the old days, the pace of learning consisted of great people, great processes and procedures, and systems that are still going to be there. But on top of that, we also now have AI, and we have these autonomous systems.鈥

Trackunit supplies its tracking units to Hilti. (Photo: Trackunit)

He thinks this 鈥榩ace of learning鈥 will be the new competitive angle for businesses; 鈥淚 think we find ourselves as a contributor to that. I would say we have 10 big projects where we are helping our customers, data scientists, leverage the Trackunit data with other data sources to build insights and solve business problems that we couldn鈥檛 solve just two or three years ago.鈥

He says AI will help accelerate decision-making 鈥渟o that they can more quickly find the component that will fail in three weeks, more efficiently put the right equipment in the right depot, more efficiently help operators become safer鈥.

The company鈥檚 business is currently split between rental companies, who generate around 50% of revenues, followed by 35% with equipment OEMs and the rest with contractors.

鈥淥EMs are still a good driver for growth because they are still trying to become more relevant to their end customers with better prediction of parts, better user experiences, and using data internally. And we see OEMs wanting to connect the machinery for the full life of the machine.

鈥淭oday, a lot of OEMs do it because the rental sector is asking them to do it. But very innovative OEMs 鈥 the Manitous, the Wacker Neusons - are progressing to keeping the connectivity through the first and the secondary owner of the equipment to keep that connection to the end customer.鈥

What鈥檚 coming next?
In terms of new developments, Brogaard says there is a lot going on with its data platform (more on that below), and investment in machine access control and emission reporting.

鈥淪o, it鈥檚 very much the similar themes, but going deeper, becoming more insightful. That is a big part of what we will continue to invest in. And many of these categories are just getting started and there鈥檚 so much richness in integrating it well into our customers workflows and processes.鈥

Emission tracking is one example. Trackunit has a dozen customers already using its solution and there is a 鈥渉ealthy pipeline鈥 of potential users; 鈥淪ome of our more advanced customers have been custom building this on their own鈥nd we learned a lot from these early pioneers. We also saw that the industry really needed something that is more standardized.鈥

One aspect of this is to create a 鈥渄ata lake鈥 of emissions information for benchmarking; 鈥淲hat should I expect in terms of this utilisation for this type of machine, for this type of job? It鈥檚 not just reporting, but there鈥檚 also a little bit of comparison going on and a set of recommendations on how to reduce emissions and quickly find the equipment that is outside the norm. It鈥檚 a super-hard problem because it鈥檚 across a lot of equipment, a lot of brands.鈥

He says one rental application is to help optimise transport; 鈥淲e鈥檝e had a couple of cases where we鈥檝e reduced transportation cost by 25% by clearly indicating that depots were sending equipment way too far away.鈥

Operating data platform
In addition to AI and creating operational insights, one key aspect of Trackunit鈥檚 strategy is to position itself within the broader IT ecosystem of construction through the creation of an operating data platform (ODP).

鈥淚t鈥檚 a term that was coined by the analyst Gartner. They are predicting that operating data platforms - which is really a tailored industrial cloud - today deliver about 15% of a company鈥檚 data IT infrastructure. In 10 years, it鈥檒l be more than 70%.

鈥淭oday we are highly specialized in off-highway vehicles, and to be the best ODP of the construction industry, you need to be extremely good at what you do. Otherwise, your differentiation and your value proposition disappear.鈥

He says machine insights are an important area for rental companies, contractors and OEMs. 鈥淪o you don鈥檛 need to do a whole lot more. You actually need to be open and allow other systems to integrate with you.

The Kin device installed on a vibratory plate Trackunit鈥檚 Kin device is designed for smaller items of tools and equipment. (Photo: Trackunit)

鈥淎 very natural integration would be to ERP rental systems or CRM systems, or the project planning systems, the spatial systems that you see on construction sites. You don鈥檛 need to develop that yourself. You need to make sure your data can easily integrate the data from these third-party systems. It鈥檚 about transparency, cybersecurity and scalability, done really well in a very niche space.鈥

He expands on the operating platform concept; 鈥淚f you look at the Marketplace that we launched last year, we have more than 75 applications now that are running on the Trackunit marketplace. Some of these are offering capabilities that you could actually buy from us, but we are open to that.

He says customer CEOs tell him they worry about being locked in; 鈥渢hat we become the Microsoft of their IT infrastructure and then we call them up and increase the price by 20%. So, one of the ways [to prevent that] is to continue to be open and allow for these application developers to build competing products on our platform.

鈥淚f you lock yourself in, if you only allow for your thinking, you cannot be useful, you cannot help eliminate downtime in the industry. And it becomes a very shortsighted journey.鈥

One example of a third-party application is that developed by Cummins to give insights on their engines to end users and OEMs; 鈥淐ould that be an analytics insight that we built on that data for the Cummins engines to the end user? Yes, it could be, but honestly, we don鈥檛 have time. Cummins is doing it a lot better. And it is also strengthening the relationship between Cummins and the OEM and the end user, which we really like because that鈥檚 animating and strengthening the ecosystem that we sit right in the middle of.鈥

Focus on construction?
Maintaining its focus on machine insights in construction also means limiting what it does; 鈥淚 get this question a lot: could your system go into agriculture, into mining, into material handling on ports?

鈥淵es, it could easily do that, but I have no interest right now because the opportunity in construction is so massive and our customers actually need us to be focused.鈥

Talk of opportunity naturally leads to Trackunit鈥檚 geographical spread. It has grown dramatically over the past eight years 鈥 when Brogaard joined in 2016 there were 100,000 connected assets, growing to 500,000 in 2020, and now 2 million. But revenues are generated overwhelmingly in North America and Europe 鈥 60% in North America and 38% in Europe.

The other regions, including Australasia, 鈥渁re still in the super early days with connectivity and telematics鈥, explains Brogaard.

The company established an operation in Singapore three years ago and is working hard on South East Asia, Australia and Japan. It has made some progress with Japanese OEMs exporting to the west 鈥 and has just announced a deal with OEM Maeda - but in terms of rental companies and contractors, he says, they are still 10 years behind.

Trackunit鈥檚 new TU700 IoT device. (Image: Trackunit)

Trackunit is working with some Chinese OEMs, but only in the context of exports for Europe. He points out that China has a more complicated regulatory environment for data businesses; 鈥淭here鈥檚 a big market over there for sure. We evaluate the opportunities in China every year, and [if we do it] it will mostly be through a partnership to begin with, and then we鈥檒l see how it how it progresses.鈥

Rental is the biggest area for the company, in terms of assets tagged, and Brogaard says some rental customers ask for Trackunit technology even when an OEM has another system integrated with a machine.

He says this is because of the benefits of standardisation; 鈥測ou know exactly how the data performs, how the data looks, how the data compares to everything else in your data lake.鈥 Equally, he says rental has appreciated the company鈥檚 efforts to create a standard access control system for aerial platforms, working in partnership with IPAF and its PAL card license.

Also important to rental, and contractors, is the ability to create a mesh network using Trackunit鈥檚 Bluetooth technology; 鈥淔or every IoT device and tracker you put in, you are strengthening the network that can pick up your tools.鈥

How many devices?
Ultimately, though, the opportunity for Trackunit is based on the vast number of machines and tools which are still not connected. Brogaard estimates this to be 70% of all construction equipment and tools used globally.

鈥淚t鈥檚 important to remember that when we think about equipment, you have the very heavy equipment at the top of the pyramid, and then very quickly when you get to compact excavation, aerial work platforms, lighting towers, compressors, generators, and hand tools like Hilti.

鈥淭he connectivity goes from 75% globally for heavy equipment down to 1%. The large OEMs have been putting connectivity on their machines for the last 20 years. And we see somewhere between 60% to 75% standard connectivity in that space.

鈥淟arge equipment is less than 5% of the total pool of equipment on a construction site, and we tend to forget that鈥ur focus is the everything below. We are bringing reliable, high-quality data into the rest of the equipment pyramid.鈥

He says new asset classes are also becoming connected, such as attachments, including demolition tools; 鈥淭here is a natural connection in digitising not just the location and utilisation, but also abnormal shock sensing. Basically, putting a digital twin to something that historically had no brains.

鈥淎nd think about it as its own asset, but also as a connection to a piece of equipment. When the equipment grabs the attachment, there could be some immediate logic that happens, including that the attachment is not built for that machine.鈥

Growth prospects for 2024
All this opportunity and increased connectivity has led to some healthy growth for the business. It reported 18% revenue growth last year to US$170 million, and Brogaard says a similar level of growth is forecast for the current year.

That will be good news for HG Capital, the London-based private equity business that took a controlling shareholding of Trackunit in March 2021. Brogaard says they have been very happy with the support from HG; 鈥淎 lot of the things we鈥檝e been able to offer is due to HG鈥檚 willingness to invest in technology.

鈥淎nd I want every customer to understand that we are truly committed to continue to evolve and grow and be domain specific. That鈥檚 an important thing to keep stating. There are so many opportunities to take tracking technology and apply it in many ways. You do that when there is no more growth, but we have a lot more to do in this space.

鈥淚鈥檝e never seen so much rich opportunity. When I came into the business, we had a hundred thousand devices connected, in 2023 we had 2 million. When I look at that curve, it looks crazy, right? But what if that鈥檚 just the beginning of a curve that is exponential? That鈥檚 how I actually feel about it.鈥

Flexcavo progress?

Trackunit acquired German technology and rental company Flexcavo at the start of 2023. What has happened with the business since then?

Brogaard says the rental fleet that Flexcavo owned was rapidly divested following the acquisition, and the focus now is on using its technology; 鈥淔lexcavo solves a problem for contractors where they own equipment and also rent, and it helps understand the cost structure between owning and renting.

鈥淎nd then once you have rented, it manages the workflows of dispatching equipment to the various job sites. So, if you are the general contractor, you can allow your subcontractors to see it. It can tie into a rental firm for triggers on when to rent certain items.

鈥淚t鈥檚 a workflow system to help you manage supply and demand on when to rent and when to own.鈥

Brogaard says it is now using the system with some customers in Germany, Austria and Switzerland; 鈥淭hat鈥檚 where the company was very strong. And then we have ad hoc opportunities around the world, but it鈥檚 very much the European focus right now.鈥

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